Independent travellers appreciate the advantages of ticket-less flights available only on the Internet as well as the e-Dessert prices for flights in Europe, also available only through our website. It goes without saying that there are cost savings in purchasing tickets online, thus avoiding agency commission charges.

With the introduction of the new payment system, the time taken to process an Internet flight booking has been considerably reduced. This means that many more reservations can now be processed to meet the ever-growing demand.

airBaltic has made online flight reservation as simple and understandable as possible. Our survey shows that 57.75% of those questioned thought that buying airBaltic tickets on the Internet was convenient, simple and understandable. 13.16% definitely intended to try buying tickets on the Internet at some point. Only 6.58% said that they had never bought tickets on the Internet and did not intend to do so for various reasons. However, 16.99% thought that the system was quite complicated although they had managed to buy their tickets but only 5.52% thought the system was too complicated.

While airBaltic is satisfied with the positive results, we will nevertheless continue to work on making flight reservation over the Internet even simpler, understandable and accessible to everyone who wants to fly.