The changes were introduced earlier this spring. Business class passengers now receive a full service including a hot meal, a wide choice of drinks, the major European newspapers, a bigger baggage allowance and other bonuses. Tourist class passengers traveling on routes with one-way ticket pricing structure are offered the possibility of purchasing a meal and refreshments on board. Customers therefore have the choice of opting for a higher fare and full service or a lower fare. Both passenger statistics and personal positive feedback indicate that our customers support this new service concept. Most passengers traveling in tourist class do make a purchase from the selection of warm meals, sandwiches, salads, cheese snacks, chocolates, juices, coffee and alcoholic beverages on offer, paying either in lats, euro or by bank card. |