- What is online check-in?
- What services does online check-in offer?
- What is the availability of online check-in?
- Who can use online check-in?
- Is online check-in available for all airBaltic flights?
- Can I use online check-in for codeshare flights?
- Am I able to use online check-in for connecting flights operated by other airlines?
- How many flights will I be able to online check-in?
- Am I able to check in for my traveling companions?
- Why am I not able to check in?
- It is after 12 o'clock in the midday before my flight departure. Why am I unable to check in?
- Which type of tickets can be used for online check-in?
- When am I considered to have checked in?
- What must I do when I arrive at the airport?
- Can I use online check-in if I have baggage to check in as well?
- What do I give to the gate staff when boarding?
What is online check-in?
airBaltic is pleased to present our Internet or online check-in service, a convenient way to check in for most of our flights. You may check in for a flight if you have a confirmed booking with airBaltic and have a valid ticket. Online check-in is available for all bookings and ticket types.
What services does online check-in offer?
Online check-in currently allows you to do the following:
- check in;
- choose seat;
- register your BalticMiles or EuroBonus card;
- print or send your Self-Printed Boarding Pass to an e-mail address.
What is the availability of online check-in?
Online check-in services are available from 12 o'clock (local time) in the midday for all flights departures throughout the following day, up until approximately 90 minutes before departure.
Who can use online check-in?
Online check-in is available to all airBaltic passengers with the exception of the categories of passengers below:
- passengers travelling to countries that require passengers passport data to be provided by airline before departure (United Kingdom);
- passengers under the age of 18 who are travelling without passengers above the age of 18;
- passengers who have indicated for special assistance, service or with any kind of medical assistance to be provided (e.g. wheelchair);
- passengers with an extra seat in cabin (either for baggage, baby basket, carrycot or other purposes);
- passengers travelling with an animal in cabin;
- passengers travelling in a group of 10 or more;
- passengers travelling with an infant.
Is online check-in available for all airBaltic flights?
No, online check-in is not available for all airBaltic flights. Information about destinations from where online check-in is possible you can find here.
Can I use online check-in for codeshare flights?
airBaltic has different codeshare arrangements with various airlines. In some cases, airBaltic operates the codeshare flight and in other cases airBaltic markets the codeshare flights operated by another airline. Online check-in can be used for codeshare flights operated by airBaltic.
Am I able to use online check-in for connecting flights operated by other airlines?
No, online check-in is possible on airBaltic operated flights only.
How many flights will I be able to online check-in?
You can choose to check in on up to 4 airBaltic operated flights in your itinerary as long as they are open for online check-in.
Am I able to check in for my traveling companions?
Yes, you can check in your travel companions as long as they are included in the same booking record as yours. Online check-in is limited to travel parties with a maximum size of 9. You can choose which companions you would like to check in, give those seats and send the boarding pass to them by inserting their e-mail address when finishing the check-in online process.
Why am I not able to check in?
You may be prevented from checking in if:
- you may have entered an incorrect booking reference. Please check your booking reference and try again;
- you may have written your family name wrong. Please check it and try again;
- you do not have a confirmed booking. Please verify that you have a confirmed booking;
- you do not have a ticketed booking. Please verify if your booking is ticketed;
- in your reservation, you requested to travel as an unaccompanied minor or young person traveling alone, or you have indicated certain medical needs or need for special assistance. Due to the special servicing you require, please proceed directly to the airport to complete your check-in procedures;
- your travel party may be too large. Currently, online check-in is limited to traveling parties with a maximum size of 9. Please proceed directly to the airport to complete your check-in procedures;
- you are trying to check in to a destination that requires advance passport information provided by the airline before departure. Please proceed directly to the airport to complete your check-in procedures;
- occasionally, our flights may not be open for check-in due to operational exigencies. Please forgive us for any inconvenience caused, and try again later.
It is after 12 o'clock in the midday before my flight departure. Why am I unable to check in?
There are occasional instances where operational exigencies prevent us from opening the flight for check-in. You will be unable to check in on the internet temporarily. Please try again later or check in at the airport.
Which type of tickets can be used for online check-in?
airBaltic online check-in is compatible with all airBaltic ticket types including traditional paper tickets and electronic tickets (both real e-tickets and ticket-less).
When am I considered to have checked in?
Once you have reached the Boarding Pass page, and you have printed or forwarded your boarding pass to your e-mail address you have been checked-in on our system.
What must I do when I arrive at the airport?
If you do not have any bags to deliver at baggage drop-off counters please proceed straight to the security control for the departure gates. If you do have bags to check in please proceed to the baggage drop-off counter to tag and deliver your bags. Please note that you have to be present at the baggage drop-off counter no later than 40 minutes before your scheduled departure.
Can I use online check-in if I have baggage to check in as well?
Yes, simply check in your baggage at the baggage drop-off counter at the airport. Please ensure that you provide sufficient time for this since you have to be at this counter no later than 40 minutes before flight departure.
What do I give to the gate staff when boarding?
When boarding please make sure you have brought your Self-Printed Boarding Pass with you and your passport. If you are traveling using a paper ticket please do not forget to hand over the paper ticket to the gate agent together with the Boarding pass since you may be refused to travel without this.
Please note!
The given prices and information replaces any information published previously and is a subject to amendments or cancellation taken unilaterally by airBaltic at any time. |
