Dear Customer,

Latvia assumed the presidency of the European Council on January 1 to be in the driving seat of the 28-country European Union for the first half of the year. This means an action-packed calendar in Riga and Brussels, and airBaltic as the official carrier is delighted to fly you into the focal point of political events from wherever you are in Europe.

One of the priorities of the Latvian EU presidency is a better, more competitive Europe. We at airBaltic strongly share this desire, particularly when it comes to competitiveness in the aviation industry. We have recently completed a major restructuring programme and emerged as a better, more efficient and consistently profitable carrier. Furthermore, our achievements contribute directly to the competitiveness of businesses and individuals in the Baltic Sea region, as we improve connections by air to provide better access to markets, open up new commercial and leisure opportunities, and eventually create new jobs.

Helping our customers and making their business life or leisure travel more convenient was exactly our focus when we improved our winter flight schedule. This season, westbound departures from Riga have been moved to earlier morning hours so that you have more time to do business or relax in various European cities. This also means that you will arrive in the Baltic region earlier if you start your journey from airports in Vienna, Paris, Prague or Amsterdam.

Aside from the addition of new destinations and a more convenient flight schedule, we have also strengthened our industry-leading punctuality over the past year. With 95 flights out of 100 arriving on or ahead of schedule, we are one of the most punctual airlines globally and will remain committed to this over the coming years.

You might be on your way to enjoy a winter escape in the Alps or High Tatra Mountains, or a weekend city break. While you enjoy this trip, we are already thinking of your work-life balance in the summer months. Get ready for two new confirmed Mediterranean destinations – the Greek island of Rhodes and Dubrovnik on the Croatian coastline – and for the announcement of additional destinations shortly.

Did you know that January is the month when we celebrate the one millionth passenger on our Oslo-Riga route? Thank you for flying airBaltic and have a great trip!

Martin Alexander Gauss