Dear Customer,

airBaltic’s home market is Latvia, Lithuania and Estonia. With the demise of a local Vilnius-based carrier, we will strengthen the services that we provide in our home market by offering more direct flights out of the three Baltic capitals. We have already announced the first set of routes from Vilnius to Western and Northern Europe and will gradually introduce additional destinations for the benefit of many new passengers.

By strengthening existing flight routes between the three Baltic capitals in combination with the establishment of new direct routes to the West, we are creating new synergetic travel opportunities for each of the Baltic countries, making key European cities like Brussels, Paris, Amsterdam, Berlin, Helsinki and others accessible up to four times daily. Quite fittingly, our major upgrade of the Baltic market coincides with the conclusion of the Latvian presidency of the Council of the European Union, which is focusing on growth, jobs and competitiveness.

These new developments are complementing our existing flight activities, in which we have adjusted our schedules from airports around the Baltic Sea – including Stockholm, Gothenburg, Copenhagen, Aalborg and Heringsdorf – for the benefit of both business travellers and holidaymakers.

Furthermore, while you enjoy your summer travel to warm-weather destinations on the shores of the Mediterranean, Caspian and Black Sea, we are already preparing for the next season, which will see the launching of new westbound routes and the upgrade of existing ones.

It is a well-known fact that simplicity makes for hassle-free travel. That is why we are in the final stages of making our service offering even more straightforward and transparent. In the near future, our tickets will be offered in three simple categories, enabling you to choose the most suitable travel mode from either the lowest cost or best service perspective. This is yet another step designed to upgrade your travel experience.

Did you know that over 20,000 senior officials, politicians and business travellers visited Riga for the events of the Latvian presidency of the Council of the European Union?

Thank you for flying airBaltic and have a great trip!

Yours,
Martin Alexander Gauss