Dear Customer,

airBaltic celebrates its 20th anniversary in October. We sincerely thank you for flying with us, thus driving our development as ever new routes are flown by new aircraft, opening up access to new regions.

We started with a small Saab 340 turboprop between Riga and Stockholm back in 1995, and have grown to operate a network of 70 routes today. airBaltic is a critical element of infrastructure in the Baltic region, because we directly connect Riga, Tallinn and Vilnius with key airports in Europe, the Middle East and the CIS, enabling one-stop transfers to the whole world through our family of partner airlines operating in hubs such as Paris, London, Amsterdam, Berlin and Copenhagen.

We continue growing in our home market of Latvia, Lithuania and Estonia. This year has seen the opening of 14 new routes for the Baltic Sea region. We have reinforced our services in Riga by adding destinations and improving our flight schedules to Scandinavian and Western airports. We have just upgraded our historic first route and will now fly up to five times daily between Riga and Stockholm. Our Riga-Berlin route will have a larger jet aircraft in the winter season to offer twice as many seats at half the price and reduced flight times compared to the current turboprop operation. For Vilnius, we have opened up new direct flights to major airports in Western and Northern Europe, and we are delighted to see strong demand on some of these routes from the first day of operation. For Tallinn, we have just announced two new direct services to Amsterdam and Stockholm that will reinforce the current direct services to Paris, Riga, Berlin and Vienna. The developments in Estonia and Lithuania are part of our five-year Horizon 2021 business plan.

I would like to thank you, our passengers, for making this success possible. I would also like to thank the people at airBaltic for their work and commitment over the past 20 years. We do our utmost to serve you well, to innovate and to take the airline to the next level by continuously improving the connectivity of the Baltic region. Did you know that we have professionals representing 28 nationalities at airBaltic? That’s almost 15% of the world’s nations represented at the airline.

Thank you for flying airBaltic and have a great trip!

Martin Alexander Gauss