General conditions of carriage
We invite you to consider the general conditions of carriage that apply to all airBaltic flights and passengers.
Air carrier liability for passengers
Get acquainted with the the liability rules applied by Community air carriers as required by Community legislation and the Montreal Convention.
EU Regulation No 261/2004
Study Regulation (EC) No 261/2004 that details your rights in case of delays, cancellations & denied boarding.
Alternative dispute resolution
If you do not agree with the proposed resolution of a dispute, you are entitled to apply for alternative dispute resolution.