Rules and regulations

General conditions of carriage

We invite you to consider the general conditions of carriage that apply to all airBaltic flights and passengers.

Air carrier liability for passengers

Get acquainted with the the liability rules applied by Community air carriers as required by Community legislation and the Montreal Convention.

EU Regulation No 261/2004

Study Regulation (EC) No 261/2004 that details your rights in case of delays, cancellations & denied boarding.

Alternative dispute resolution

If you do not agree with the proposed resolution of a dispute, you are entitled to apply for alternative dispute resolution.

Privacy policy

airBaltic deals with personal data with the utmost care. For more detailed information we invite you to consult our privacy policy.

EU security rules at airports

Travelling on an airBaltic flight to or from the EU? You'll need to consider the EU security rules in place at airports.