The summer flight schedule has been adjusted with reduced frequencies and some route cancellations. The affected passengers can find more details and assistance options here.

Booking FAQs

In this section look for answers to your questions about:

Reservations and ticketing

Booking reference

Discover previous fare conditions

Find information about the previous fare conditions (tickets bought until 24 September 2024) here.

Booking FAQs

Reservations and ticketing

Booking reference

Booking FAQs

Reservations and ticketing

What service classes and ticket types are available to airBaltic passengers?

What service classes and ticket types are available to airBaltic passengers?

What is the difference between an Economy BASIC, an Economy CLASSIC and an Economy FLEX ticket?

What is the difference between an Economy BASIC, an Economy CLASSIC and an Economy FLEX ticket?

What is the difference between BUSINESS and Business EXPERIENCE?

What is the difference between BUSINESS and Business EXPERIENCE?

How many tickets can be purchased in a single booking on airBaltic.com?

How many tickets can be purchased in a single booking on airBaltic.com?

What is group booking and what are its advantages?

What is group booking and what are its advantages?

How many hours before the flight an online booking can be made?

How many hours before the flight an online booking can be made?

Is smoking allowed on board?

Is smoking allowed on board?

What forms of payment are accepted on board?

What forms of payment are accepted on board?

Booking reference

What to do if I have made a booking but have not received the booking reference yet, and the flight leaves in less than 24 hours?

What to do if I have made a booking but have not received the booking reference yet, and the flight leaves in less than 24 hours?

Why does the system not recognize my booking reference?

Why does the system not recognize my booking reference?

Itinerary changes

How do I change the name of the passenger in the booking or the date/time of the flight?

How do I change the name of the passenger in the booking or the date/time of the flight?

Will I receive my meal if I make changes to my itinerary?

Will I receive my meal if I make changes to my itinerary?

How to proceed in case my flight is changed?

How to proceed in case my flight is changed?

How to proceed in case my flight is cancelled?

How to proceed in case my flight is cancelled?

Gift cards

What is airBaltic gift card?

What is airBaltic gift card?

Where can I buy an airBaltic gift card?

Where can I buy an airBaltic gift card?

How can I use my airBaltic gift card?

How can I use my airBaltic gift card?

When I redeem my airBaltic gift card, do I have to use the entire balance all at once?

When I redeem my airBaltic gift card, do I have to use the entire balance all at once?

Can I combine my airBaltic gift card with another form of payment when booking a flight?

Can I combine my airBaltic gift card with another form of payment when booking a flight?

How long is my airBaltic gift card valid for?

How long is my airBaltic gift card valid for?

What to do if my airBaltic gift card is not working?

What to do if my airBaltic gift card is not working?

Discount codes

How to use my discount code?

How to use my discount code?

Can I use my discount code while booking tickets via travelling agency?

Can I use my discount code while booking tickets via travelling agency?

How long is my discount code valid for?

How long is my discount code valid for?

Can I use multiple discount codes at once?

Can I use multiple discount codes at once?

Where can I receive more information about my discount code?

Where can I receive more information about my discount code?

How to proceed if my discount code is not working?

How to proceed if my discount code is not working?