Question 1

When does online check-in open?

Accepted Answer

Online check-in for airBaltic flights opens 5 days (118 hours) before the scheduled departure for BUSINESS/Business EXPERIENCE/Economy FLEX ticket holders. For Economy CLASSIC/Economy BASIC ticket holders, check-in opens 5 days (118 hours) before departure if they have purchased the early online check-in service. For Economy CLASSIC/Economy BASIC ticket holders without the early online check-in purchase, check-in opens 48 hours before departure.

To check in for your flight, please proceed to Online check-in.

Question 2

May I check in for the outbound and return flight at once?

Accepted Answer

Online check-in for outbound and return flights at once is available if you are a BUSINESS/Business EXPERIENCE/Economy FLEX ticket holder or Economy BASIC/Economy CLASSIC ticket holder who has purchased the early online check-in service. Just make sure there are less than 5 days (118 hours) before the departure of the return flight and both flights are operated by airBaltic. If you are an Economy CLASSIC/Economy BASIC ticket holder without the early online check-in purchase, you can check in online for outbound and return flights at once if there are less than 48 hours until the departure of your return flight and both flights are operated by airBaltic.

To check in for your flight, please proceed to Online check-in.

Question 3

Which passenger groups are not eligible to use online check-in?

Accepted Answer

Passengers with an extra seat in the cabin (either for baggage, a baby basket, carrycot or other purposes);
Passengers using the unaccompanied minor service;
Passengers travelling from destinations where online check-in is not available;
Passengers on charter flights;
Passengers transporting a cello;
Passengers travelling with an animal in the cabin;
Passengers travelling with an infant who has a reserved seat;
Children booked in a separate reservation.

We invite these passengers to check in at the airport free of charge.

Question 4

How will I get my boarding pass?

Accepted Answer

Upon checking in for your flight successfully, you can open the boarding pass and save it to your computer, or send it to your inbox by providing your e-mail address in the respective field. The boarding pass must be printed out in PDF format, as HTML and similar formats are not accepted; you will need to present a printed boarding pass at the security check and the gate. We invite smartphone users to use the QR code or PassBook/PassWallet boarding pass instead of a printed boarding pass.

Question 5

What to do if I have not received my boarding pass or cannot access it?​

Accepted Answer

If you have checked in online, you may always print the boarding pass at the check-in table at the airport free of charge. Please pay attention to the check-in deadlines.

Question 6

Is there a charge for seat selection?

Accepted Answer

If you do not select a specific seat during check-in, the system will automatically assign you a seat free of charge.

Check-in FAQs

Online check-in

When does online check-in open?

May I check in for the outbound and return flight at once?

Which passenger groups are not eligible to use online check-in?

How will I get my boarding pass?

What to do if I have not received my boarding pass or cannot access it?

Is there a charge for seat selection?

Mobile check-in

Can I check in for a flight on a mobile device?

How will I get my boarding pass?

What is the mobile boarding pass (QR code)?

How to open the boarding pass in PassBook or PassWallet?

May I use the attached PDF on my mobile device?

May I print out the mobile boarding pass?

Airport check-in

What are the check-in deadlines?

What is the airport check-in fee?

Which passenger groups are exempt from paying the airport check-in fee?

How to proceed if I was charged the airport check-in fee even though I did not have to pay it?

Self check-in

What are self check-in kiosks?

Which passenger groups are not eligible to use the self check-in kiosks?

Check-in with checked baggage

How to check in for the flight with checked baggage?

Twilight check-in

What is Twilight check-in service?

Check-in FAQs

Online check-in

When does online check-in open?

May I check in for the outbound and return flight at once?

Which passenger groups are not eligible to use online check-in?

How will I get my boarding pass?

What to do if I have not received my boarding pass or cannot access it?​

Is there a charge for seat selection?

Mobile check-in

Can I check in for a flight on a mobile device?

How will I get my boarding pass?​

What is the mobile boarding pass (QR code)?

How to open the boarding pass in PassBook or PassWallet?

May I use the attached PDF on my mobile device?

May I print out the mobile boarding pass?

Airport check-in

What are the check-in deadlines?

What is the airport check-in fee?

Which passenger groups are exempt from paying the airport check-in fee?

How to proceed if I was charged the airport check-in fee even though I did not have to pay it?

Self check-in

What are self check-in kiosks?

Which passenger groups are not eligible to use the self check-in kiosks?​

Check-in with checked baggage

How to check in for the flight with checked baggage?

Twilight check-in

What is Twilight check-in service?

What to do if I have not received my boarding pass or cannot access it?

How will I get my boarding pass?

Which passenger groups are not eligible to use the self check-in kiosks?