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Privacy policy

When using the airBaltic website, we will collect information about you, which includes the information you enter when purchasing tickets, subscribing to newsletters or requesting feedback.

The personal data you submit to the airBaltic website will be treated with the utmost care and respect. airBaltic will use it to fulfill our obligations during the handling and administration of reservations, payment and ticket delivery.

This will include the use of your data for the following purposes: accounting, billing and audit, ticketing, credit or other payment card verification, immigration and customs control, security, administrative and legal purposes, operation of frequent flyer programs, system testing, maintenance and development, customer relations.

Disclosure of personal data to third parties

For the above purposes, and subject to the travel arrangements you have chosen, we may need to disclose and transfer your personal data to companies which form a part of airBaltic, airlines and other parties involved in providing your travel and related services - our partner airlines and other partner companies, data processing companies working on our behalf, travel agencies, governments and enforcement agencies, credit card companies, which may involve sending your personal data outside the European Union and the European Economic Area.

Direct marketing communications

In order to present offers and services that we believe are of particular interest to you, airBaltic may use your personal data for marketing and communication purposes. You may at any time opt out of receiving these marketing communications.

airBaltic will never allow a third party to use your personal data for marketing and communication purposes.

Site tracking

airBaltic employs tracking software for site traffic monitoring and business development purposes.

Cookies

Cookies are small text files sent from a web server (such as that of www.airbaltic.com) to your browser whenever you visit a website. They are either saved or rejected, depending on your browser settings.

Saved cookies allow servers to identify your computer. This means that during return visits and when using password-protected areas of the website, you can avoid the hassle of repeatedly entering the same data.

In short, cookies make it easier to browse websites which require manual data input.

We use cookies to help shape our website and streamline the user experience. They help us understand user preferences.

Please be advised that enabling cookies is recommended for the best user experience and full site functionality.  Nonetheless, cookies can be disabled via your browser settings if you so wish.

Security

We offer very high security against loss, misuse and unauthorised access of your personal data and payment details. Processing and data transfer between your web browser and our server is secured using a 128 b Secure Sockets Layer (SSL).

Links to third party websites

Please be aware that this privacy policy applies only to the airBaltic website. Since our site may contain links to other websites, we advise you to consult the privacy policies of these websites prior to submitting any personal data. We cannot be held responsibile for any data shared when visiting other websites.

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