Special assistance

General regulations

General information pertaining to passengers who require special assistance when travelling.


Passengers with reduced mobility

It is important that passengers who travel with a wheelchair are informed of the regulations pertaining to its transportation.


Passengers with hearing or visual impairments

Service animals travel free of charge and are permitted in the aircraft cabin. Additional information can be found in this section.


Passengers with special medical requirements

It is possible to use essential medical equipment on airBaltic flights. Read more about this subject here.


To ensure the provision of appropriate assistance during your entire air-travel experience, please submit a request for assistance.